Parent and Carer Support

Strong partnerships between families and the boarding school are essential to supporting student wellbeing, learning, and personal growth. At Hurlstone Agricultural High School, parents and carers are valued partners in the boarding experience and play an important role in helping students successfully navigate life away from home.

Supporting a child through boarding school can be both rewarding and challenging. This page provides information about the processes, communication channels, and supports available to assist parents and carers throughout their child’s boarding journey. This includes guidance on maintaining communication, supporting student wellbeing and independence, accessing school support staff, and understanding key boarding processes and expectations.

Our boarding team works closely with families to build strong relationships based on trust, communication, and shared responsibility. Together, we aim to create a supportive environment where students feel connected, cared for, and confident to achieve their best both academically and personally.

Parent/Community Organisations

The Boarder Parent Welfare Support group consists of elected representatives of the boarder parent body and meets twice per term (weeks 3 & 8 each term – Tuesday evenings at 7pm) in MS Teams. Elections are held for the group every year during Annual General Meeting in April/May.

The group represents the boarding school community in determining broad boarding school policies to assist the Principal and school boarding staff in planning and managing the boarding school operations.

The school communicates with the group through a MS Teams group that all parents can access. Meetings are held online, recorded and include agenda and minutes.

Boarding families can join the school’s P&C, who endeavour to ensure meetings can be accessed online. Contact P&C through the following email address for more information: hahighschoolpandc@gmail.com

Communication between School and Families

Parent/family/emergency contact details

Parents are requested to ensure that all family and emergency contact details are always kept up to date. Parents should provide the details of a contact that resides in Sydney or as close to Sydney as possible, in the case of an emergency. Please contact the day school office to update contact and other information as necessary.

Whom do you Contact?

With day school matters first contact should be the classroom teacher. If further information is needed contact the relevant Head Teachers or Year Advisors/Wellbeing team or the relevant year group Deputy Principal. For Boarding School matters, it may be best to contact the Duty Room or Head Teachers Wellbeing as an initial point of contact. For serious matters you can contact the Deputy Principal’s - Boarding directly.

Who do I see?

The table below outlines the person responsible for carrying out the action or response to the issue.

Issue
Refer to, for action
Conflict with my child's peers
Immediate action will be the duty team who will refer to Head Teachers Welfare in Sentral for follow up at school. The duty team will be able to provide your child with some support at the time.
Problem with my child's leave
Head Teachers Welfare approve and manage leave. Please contact them during school days. After hours contact the Duty Team Leader who can manage the issue.
A breakage or malfunction of something in your child's environment
Immediately report to the Duty Team who will manage contacting services if immediate repair needs to happen or scheduling a maintenance request for less urgent requirements.
Another student is in danger
Please report to the Duty Team member who will triage the situation and arrange support.
Personal item goes missing
Speak with the duty team as soon as possible who will support searching and alerting those who may be able to support.
Compliments or complaints
Duty Team leader should be the first person to speak to regarding issues or to lodge a compliment.
Laundry item goes missing
Contact the Head Teacher Welfare.

Have a question for our principal or teachers?

Our friendly office team can help you get in touch.

Contact us